Welcome to the
Royal Flair Family
Congratulations on your purchase of a Royal Flair Caravan! Recently crowned RVMAP People’s Choice Manufacturer of the Year, we are proud to deliver Australia’s most innovative luxury caravans, designed to give you the freedom to go farther than ever before.
Whether you’re venturing deep into the bush, crossing the outback, or exploring coastal escapes, Royal Flair has you covered. With this caravan, you’ve chosen more than a vehicle – you’ve chosen a reliable companion for every adventure.
RV Masters Program – Setting New Standards
Royal Flair is proud to be a key contributor to the RV Masters Program, a groundbreaking initiative aimed at driving innovation and improving customer satisfaction across the RV industry.
This program isn’t just about enhancing skills; it’s about setting new standards for quality, reliability, and customer support. By choosing Royal Flair, you benefit from a company dedicated to elevating the RV experience and ensuring every journey is backed by exceptional expertise and industry-leading innovation.
Warranty & Claims
- Our caravans are backed by a comprehensive 5 Year warranty program, ensuring long-term peace of mind.
- View Warranty Details – Full coverage information and terms. (Opens Up Warranty Section)
- Submit a Warranty Claim – Quick access to our Warranty Claim Form for service requests.(Opens up our warranty Claim Form) – https://royalflair.com.au/warrantyclaim/
24/7 Premium Roadside Assistance
The 247 Road Services assistance package ensures peace of mind wherever your journey takes you. Below are the services included in the Premium Plan:
No Joining Fees – No hidden fees or charges; just complete transparency.
Australia Wide – Through our national network of service vehicles, we’ve got you covered.
Unlimited Callouts – You’ll never be stranded with unlimited year-round callouts.
Easy to Register – No paperwork or forms; we’re just an app click or a phone call away.
Main Details: (Displayed via dropdown table or on a separate page)
| Service | Details |
|---|---|
| Weight Limit | GVM 5 Tonne |
| Length Limit | Up to 6.5m |
| Height Limit | 3m |
| Width Limit | 2.5m |
| Covers Caravan | ✔ |
| Service Calls Per Annum | Unlimited |
| Towing (Metropolitan) | 50 kms |
| Towing (Country) | 100 kms |
| Battery Assistance | ✔ |
| Flat Tyre Assistance | ✔ |
| Emergency Fuel Delivery | ✔ |
| Lockout Assistance | Limit $100 |
| Taxi Cover | 2 × $50 per annum |
| Ambulance Cover | Limit $400 |
| Car Hire | Limit $700 |
| Accommodation – Breakdown | Limit $700 |
| Accommodation – Accident | Limit $300 |
| Commencement Period | 48 Hours |
| Annual Fee (After 1st Year) | $171/year |
Servicing & Maintenance
Recommended Service Schedule – Ensuring longevity and peak performance.
● Contact our Service Centre – (LINK – https://royalflair.com.au/royal-flair-service-center/)
● Troubleshooting and Maintenance Tips – Essential care tips to keep your caravan in top shape. (LINK – https://royalflair.com.au/troubleshooting/)
● Tire Pressure Calculator – our guide to selecting the right tire pressure for your Royal Flair – (LINK – https://royalflair.com.au/tyre-pressure/)
Parts & Accessories
- Genuine Parts & Upgrades – Only Royal Flair-approved accessories for optimal performance.
- Find Genuine Parts – Speak with our experienced Spare Parts Department (LINK – https://royalflair.com.au/royal-flair-service-center/)
Contact Us
- Direct Customer Support: Reach out via phone, email, or contact form.
- Live Chat (if available) for real-time assistance.
Quality Commitment
Proudly Australian Made
At Royal Flair Caravans, we are proud to be an Australian Made and Australian Grown business.
Our caravans proudly bear the RVMAP logo, a trusted symbol of Aussie authenticity and one of the nation’s most recognized marks of quality craftsmanship.
Our Promise to You
Our core objective is simple yet profound: to create the best quality caravans and recreational vehicles for our most valuable partners – our customers. This commitment is built on the foundation of:
● Best-in-Class Service – Delivering exceptional customer experiences.
● Continuous Quality Control – Ensuring every caravan meets rigorous standards.
● Customer-Centric Relationships – Building trust and long-term satisfaction.
● Competitive Pricing – Offering unmatched value for premium craftsmanship.
● Environmentally Friendly Components – Prioritizing sustainability and eco-conscious materials.
● Certified Quality Management System – We are committed to excellence through the implementation of a Certified Quality Management System (ISO 9001:2025).
Quality-Focused Organisation
● Driving Customer Satisfaction
● Continual Improvement Processes
● Enhancing Credibility in the Marketplace
● Excellence in Design & Development
● Strategic Planning for Products & Services
● Improving Business Performance
● Adhering to Documented Policies & Procedures
● Reducing Operational Failures for Consistent Results
Attention to Detail, Guaranteed Satisfaction
At Royal Flair, every detail matters. From concept to completion, our passion for quality craftsmanship is your assurance of a caravan that delivers satisfaction and reliability on every journey.
Awards
- Our main focus here at Royal Flair is to build the best quality Caravans using the best available components for our most valuable partners – our customers.
- Due to our hard work and your commitment we have won numerous awards.
- See Awards (LINK – https://royalflair.com.au/awards/)
Community & Owner’s Club
- Join the Royal Flair Owner’s Group for exclusive perks, tips, and events.
- Newsletter view the
- Stay updated via social media for caravan inspiration and expert advice.
Book your Caravan Service today.
Stay road-ready and safe for every adventure – book your service today for expert care, safety checks, and exclusive Service Centre offers.
Join the Royal Flair Family.
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